Shipping policy
Thank you for shopping with CLOAK. Below you’ll find details about how we process and ship orders.
Order Processing
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location:
• Standard Shipping (India): 3–7 business days after dispatch.
Delivery times are estimates and may occasionally be affected by courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges will be calculated and displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email so you can monitor the status of your shipment.
Incorrect Address
Please ensure that the shipping address provided at checkout is accurate. CLOAK is not responsible for orders shipped to incorrectly provided addresses.
Delayed or Lost Packages
While we work with reliable courier partners, delays can occasionally occur. If your order has not arrived within the expected timeframe, please contact us at cloakcloathing@gmail.com and we will assist you in resolving the issue.
Contact
If you have any questions about shipping, feel free to contact us at: